Warning: In case of product returns/changes from non-EU states, please contact our customer service: firstname.lastname@example.org. It is necessary to meet a series of formal and administrative requirements, otherwise we cannot receive your package. We will send you a form that you must attach to your package, together with the purchase invoice. Please write clearly visible on the package: RETURN.
In case of incorrect shipment, your order will be returned.
You have a period of 7 business days to return the purchase or, where appropriate, to request the collection of the merchandise.
Returns for reasons beyond Marjoman:
We will reimburse you for the amount paid, excluding the transport costs caused by the return, as long as the products are intact and in their original packaging.
Returns of damaged products or other than those requested:
We will replace the products with others in perfect condition or reimburse you for expenses (including transport), as long as the incident is notified within 7 business days from the delivery date.
Procedure to follow for the return:
Let us know your intention to return the merchandise: email@example.com
The merchandise must be sent to this address:
C/ Hoces del Duratón, 90. Pol. Ind. El Montalvo II
37008 Salamanca (Spain)
You can also contact us to request the collection of your package (option not available for all countries): firstname.lastname@example.org
Important: for non-EU countries, it is necessary to comply with the specific procedures that we will indicate by email.